Privacy Policy​

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Effective Date: May 26, 2026

Last Updated: May 26, 2026

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Welcome to Mersal Children Clinic (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://mersalchildrenclinic.com/ (the “Site”) or interact with our services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.

By using our Site, you agree to the terms of this Privacy Policy.

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SMS Terms of Service

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By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Mersal Children Clinic. This includes SMS messages for appointment confirmations, schedule updates, and service-related or healthcare notifications. Message frequency varies. Message and data rates may apply. See our Privacy Policy.

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Message Frequency

Our SMS message frequency may vary based on your interaction with our clinic, including appointment scheduling and patient care communications across all users.

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Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

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Opt-In Method

You may opt-in to receive SMS messages from Mersal Children Clinic by submitting an online form. You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

 

Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at email: info@mersalchildrenclinic.com or by calling our clinic directly.

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Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

 

 

Standard Messaging Disclosures

• Message and data rates may apply.

• You can opt out at any time by texting “STOP.”

• For assistance, text “HELP” or visit our Privacy Policy.

• Message frequency may vary.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

When you contact us through our website, request an appointment, or fill out a form, we may collect:

• Name

• Phone number

• Email address

• Patient/Dependent details (as provided by a parent or legal guardian for appointment setup)

• Any other information you choose to provide

b. Information Collected Automatically

When you visit our Site, certain information is automatically collected through cookies and analytics tools, such as:

• IP address

• Browser type and version

• Pages visited and time spent on each page

• Referring/exit pages

• Device type and operating system

c. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some features of our Site may not function properly without them.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries and schedule clinic appointments

• Coordinate healthcare and clinical services

• Improve our website, patient services, and clinic experience

• Send updates, reminders, or service-related communications (you may opt out anytime)

• Ensure website security and prevent fraud

3. How We Share Your Information

We value your trust and only share your information as necessary, including:

• Service Providers: With trusted partners or affiliates who help us perform services such as scheduling, patient communications, or customer support.

• Legal Requirements: If required by law or to protect our rights, property, or safety.

• Business Transfers: In the event of a merger, acquisition, or sale of company assets.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable and appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no online system or transmission is completely secure, so we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access or request a copy of your personal information

• Request corrections or deletion of your information

• Opt out of marketing communications

To exercise these rights, please contact us at info@mersalchildrenclinic.com.

6. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

As a pediatric clinic, we handle information regarding minors. However, our website services are directed to parents and legal guardians. We do not knowingly collect personal information directly from individuals under the age of 18 without parental consent. Any information regarding minors must be provided exclusively by a parent or legal guardian. If we become aware that a minor has submitted personal data directly without parental consent, we will delete it promptly.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after changes are posted means you accept those changes.